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WORDPRESS JETPACK COMMENTS ISSUE – CAN’T CONNECT TO FACEBOOK, GOOGLE, TWITTER ETC. FOR COMMENT

S. Doukalli
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 WordPress Jetpack plugin is a must have WordPress Plugin for any WordPress website. If you are already using Jetpack, you may have encountered an issue with the comments feature where you are unable to connect to the Social Media platforms to sign in to comment. For example while attempting to use Facebook to comment, it gets stuck on ‘Connecting to Facebook’. As per out tests, some of the social comment is working on some browsers just fine but not on certain browsers. In this post, we shall see the Jetpack Comment done on the following browsers namely, Google Chrome, Firefox Microsoft Edge and Opera.

What is Jetpack plugin?

Jetpack WordPress Plugin is a plugin suite developed by by WordPress experts (‘Automattic’) to make WP sites safer and faster, and help you grow your traffic. Jetpack plugin include features related to WordPress security, performance, marketing, and design. Jetpack has tons of features some free and some paid features that allows you to manage the features you want to use, and you can turn off the features you don’t need.

WordPress Jetpack Comments Social Login Tests

Tested on: Google Chrome
Version 95.0.4638.69 (Official Build) (64-bit)
Date: 08.11.2021

Service Tested: WordPress Account

Result: Working

jetpack-wordpress-comment-on-chrome

Service Tested: Twitter

Result: working

jetpack-wordpress-comment-twitter-account-on-chrome

Service Tested: Google Account

Result: Not Working – Infinite load – “Connecting to Google”

jetpack-wordpress-comment-google-account-on-chrome

Service Tested: Facebook

Result: Not Working – Infinite load – “Connecting to Facebook”

jetpack-wordpress-comment-facebook-account-on-chrome

Update: 15.12.2021

  • Facebook is working as per test on Google Chrome Version 96.0.4664.45 (Official Build) (64-bit) on Windows 11.
  • Google Account still does not work on the above Google Chrome version on Windows 11.

Tested on : Firefox
Version 94.0.1 (64-bit)
Date: 08.11.2021

We tested all the four services on Firefox browser namely – WordPress, Google Account, Twitter and Facebook. We were able to successfully log in to the four services to comment on the WordPress website as show in the screenshots below.

Service Tested: WordPress Account

Result: Success

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